The Five Behaviors

Trust | Conflict | Commitment | Accountability | Results
The way we work is fundamentally changing. Between technological advances and a global economy, it’s becoming harder to keep up. Organisations are responding by adopting matrixed organisational structures that enable agility and cross-functional collaboration, but also create a new set of challenges. The ability for individuals within an organisation to work together effectively and productively is now more critical than ever—it’s time to rewrite the rules of teamwork.

Activate Your Team’s Potential

As the workplace evolves, so do team dynamics. Giving your team the skills they need to work together effectively, regardless of where they are working, is more important than ever.

The Five Behaviors® solutions can help you activate your team’s ability to drive results through cohesive teamwork, whether it is with our Personal Development solution which helps individuals learn the skills they need to “team” effectively, or our Team Development solution which helps intact teams gain the know-how to work better together.

Both solutions use the framework of best-selling author Patrick Lencioni’s model for teamwork which focuses on Trust, Conflict, Commitment, Accountability, and Results. This framework is combined with personalised insights to create powerful, customised, and authentic team development solutions that empowers both teams and individuals to make lasting change.

RESULTS ACCOUNTABILITY COMMITMENT CONFLICT TRUST

Focus on Achieving Collective Results

The ultimate goal is the achievement of results, which is unlocked through implementing the model’s principles of Trust, Conflict, Commitment, and Accountability.

Hold One Another Accountable

Once everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Commit to Decisions

When team members are able to offer opinions and debate ideas, they feel heard and respected, and will be more likely to commit to decisions.

Engage in Conflict around Ideas

With trust, team members are able to engage in unfiltered, constructive debate of ideas.

Trust One Another

When team members are genuinely transparent and honest with one another, it forms a safe environment that creates and builds vulnerability-based trust.


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